Get In Touch

Customer service is a vital part of the ICRB’s mission. We take pride in our knowledge of workers compensation and being able to assist you timely with your needs. Below you will find the contact information for all ICRB employees and their area of responsibility. If you have a more generic question please use the link on the right side of the page to send your item to the ICRB mailbox. We try to answer all inquiries within 2 business days.

We love your feedback. If you have any suggestions on improvement to this site, comments on service you have received and/or any other issues, please let us know.

Location

5920 Castleway West Dr., Suite 121
Indianapolis, IN 46250

P: (317) 842-2800
F: (317) 842-3717

General Inquiries

icrb@icrb.net

HOURS

Monday – Friday
8:00am – 4:30pm

Summers:
Friday 8:00am – 2:00pm

Analysts
Leadership
Finance & Classification
Name
Ext.
Portion of Alphabet
Rebekah Bennet
M, N, O, P, Q, R
Lauri Burns
A, B, C
Robin Eleson
D, E, F, G, H
Mari Kidwell
I, J, K, L
Brenda McCurdy
S, T, U, V, W, X, Y, Z, Numbers, Symbols
Name
Ext.
Position
Karen Byrd
President & CEO
Amy Hineman
VP of Finance and Administration
Paul Keathley
Vice President
Name
Phone
Position
Jennifer Cox
Ext. 302
Finance Assistant
Jeff Hiland
(317) 294-5497
Classification Analyst
ICRB email address is the first initial + the last name of each employee. For example Jane Doe would be jdoe@icrb.net. Each analyst is responsible for a portion of the alphabet by employer name. Employer name is filed by the name on the policy. We use the “doing business as” name if one is designated.